Refund Policy

Last updated: 2024-02-16

Refund Policy Overview

Thank you for choosing us. We take pride in providing high-quality IPTV services. Your satisfaction is our priority. This Refund Policy outlines our refund process in cases where you may be eligible for a refund.

Refund Eligibility

We offer a partial refund for subscriptions canceled within the first 7 days from the date of purchase. After this period, no refunds will be provided.

Refund Process

To request a refund, you must contact our customer support team within the first 7 days of your subscription.

Please provide the following details in your refund request:

  1. Your full name.
  2. Transaction ID or order number.
  3. Date of purchase.
  4. Reason for the refund request.

Refund Amount

Refunds requested within the first 7 days of the subscription will be processed as follows:

  1. If you have used the service during this period, the refund amount will be calculated based on the remaining days of the subscription, minus a processing fee.
  2. If you have not used the service at all, the refund will be processed minus a processing fee.

Processing Fee

A processing fee will be deducted from the refund amount to cover administrative and transaction costs.

Refund Payment

Refunds will be processed to the original payment method used during the purchase. Please allow 10 business days for the refund to reflect in your account.

Refund Exceptions

  1. No refunds will be provided after the 7-day period from the date of purchase.
  2. Refunds are not applicable to any additional services, add-ons, or features beyond the base subscription.

Contact Us

If you have any questions or concerns about our refund policy, please contact us on WhatsApp or by email at admin@iptv4unl.com. We are here to assist you.